Could Slower Traffic Really Equal Better Results at Trade Shows?

Brian Hall
July 24th, 2009

After seeing just how slow traffic seemed during my visit to NPE 2009 last month, I am curious about the return B2B companies are getting from their investments in trade shows during these difficult economic times.

While some events — such as the recent WINDPOWER Expo in Chicago — have drawn big crowds, it seems attendance at the majority of shows is down significantly. The most common post-show message from organizers and exhibitors seems to be that yes, attendance is down but all the “right” attendees — qualified prospects — are still there. In fact, some say the lower attendance is good because it allows them to spend more time with customers and serious buyers.

I don’t mean to be a skeptic, but I am not sure whether I totally buy into that. Could it be that this “spin” is coming from folks who are trying to justify their investment in a big exhibit or attract booth space and sponsorships for their next show? 

Anyone want to weigh in regarding their actual experience?

I am not saying that companies should exclude trade shows from their marketing and PR mix. I do think, however, that the new economic landscape may require a fresh approach to maximizing results more cost effectively.  

 


3 Responses to “Could Slower Traffic Really Equal Better Results at Trade Shows?”

  1. Dick Wolfe, Gibbs & Soell says:

    No one wants to see less traffic at a trade show. However, based on the Int’l Builders Show and the Kitchen & Bath Show, both of which I attended, there is truth to the better prospect rationale. Most of the attendees at those shows made an investment decision to attend. They went for a reason and smart exhibitors were able to leverage that.

It’s a cost-benefit for an exhibitor, but if you go in with the right expectations and the right approach, you can do business, even at a down show.

  2. Patty Rioux says:

    Great questions Brian. I recently attended the OrganicExpo and also found smaller numbers. But I remain a believer that nothing will ever compare to being live in the same room with your prospects and clients, whether that is at a trade show or another opportunity in your event marketing plan. The key is to optimize efforts to ensure the highest possible ROI for each show, including pre-show, in-show and post-show activities. And, of course, to measure that ROI to truly know what impact declining numbers are having on that particular show.

  3. Dave J. says:

    Our president says that salespeople only remember the last thing that happened. And if it was chatting with one of their favorite clients, they’ll say it was a good show.

And worse, we never ‘scan’ these clients because we already know them.

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